Terms of Use

1.1. The Provider grants Users (legal entities or individuals) access to the Service for the purpose of automating work with job vacancies, applications, candidate resumes, and interaction with candidates.

1.2. By commencing use of the Service, including registration on the website and/or actual use of the Platform, the User agrees to these Terms and the conditions of the Agreement.

1.3. The current version of these Terms is always available at www.qoo.qa. The Provider reserves the right to amend these Terms by providing Users with no less than 30 (thirty) calendar days' prior notice before the amendments take effect.

2.1. Registration on the Service is carried out by completing the registration form at www.qoo.qa and providing the required information. All information provided by the User during registration must be accurate and up to date.

2.2. A user account is created based on the data entered by the User during registration. Access to the account (hereinafter referred to as the "Personal Account") is carried out using a unique login (e-mail) and password.

2.3. Confidentiality of account credentials:

• The User is obliged to ensure the security and confidentiality of their login and password.
• All actions performed under the User's account shall be deemed to have been performed by the User.

2.4. The Provider shall not be liable for actions of third parties who have gained access to the User's account for reasons beyond the Provider's control (for example, as a result of the User disclosing their password).

3.1. Purpose of the Service

The Service is provided exclusively for searching, selecting, and working with candidates for the User's vacancies, as well as automating the hiring process within the User's organization.

3.2. Restrictions

• It is prohibited to provide access to the Service to third parties (non-employees of the User) unless agreed upon with the Provider in writing.
• It is prohibited to use the Service for illegal activities or for purposes not provided for by the Agreement (for example, sending spam, collecting personal data without consent, etc.).
• It is prohibited to modify the software code in any way, circumvent technical restrictions, or attempt to gain unauthorized access to the Provider's servers or databases.

3.3. Fair Use

The User undertakes to use the Service within the limits of the paid subscription plans, not exceeding the established limits on the number of vacancies, applications, and other plan restrictions.

3.4. Additional Modules

Certain features, plugins, or modules may be provided under additional terms (for an additional fee) and are activated by agreement with the User as specified in the Agreement and at www.qoo.qa.

3.5. Training Materials and Support

Within the scope of the paid plan, the Provider provides consultancy support (including via e-mail, messengers, or video conferencing).

The User may request online training on how to use the Platform.

4.1. Candidate Personal Data

The User is solely responsible for obtaining consent from candidates for the processing of their personal data, where required by applicable law. The Provider only provides the technological platform and is not responsible for the content or methods of obtaining such data.

4.2. Confidentiality

• The Provider undertakes to take necessary measures to prevent leakage or unauthorized access to data stored on the Service.
• The User agrees not to disclose to third parties any confidential information obtained through the use of the Service, except where disclosure is required by law.

4.3. Use of Anonymous Data

The Provider may aggregate and anonymize statistical data on User activity for the purposes of improving the Service, analytics, and developing new features. Such data does not contain personal or confidential information about Users or their candidates.

5.1. User Liability

The User bears full responsibility for the accuracy of the data entered, as well as for all actions performed in the Personal Account.

In the event of a breach of these Terms and/or the Agreement by the User, the Provider may restrict or block access to the Service.

5.2. Provider Liability

The Provider guarantees the availability of the Service within a reasonable timeframe, except during maintenance or force majeure events.

The Provider shall not be liable for interruptions caused by technical issues with internet providers, hosting, payment systems, and other third parties over which the Provider has no control.

5.3. Lost Profits and Indirect Damages

The Parties shall not be liable for lost profits, indirect losses, data loss, reputational damage, or other consequential damages.

6.1. Temporary Suspension

The Provider may suspend access to the Service in the following cases:

• Maintenance work for updates, bug fixes, and functionality improvements (Users will be notified in advance where possible).
• Breach by the User of payment deadlines or the conditions of these Terms, or the provisions of the Agreement.

6.2. Termination of Access

In the event of a material breach of these Terms or the Agreement by the User, the Provider may completely block access to the Service. In such case, any unused funds (if any) may be refunded less the actual costs incurred by the Provider, unless otherwise provided by the applicable plan terms.

7.1. All exclusive rights to the software code, design, databases, and materials published at www.qoo.qa belong to the Provider unless otherwise stated.

7.2. The User is granted a non-exclusive, time-limited (for the duration of the Agreement), and non-transferable license to use the Service's features to the extent necessary to achieve the purposes of the Agreement.

7.3. It is prohibited to copy, reproduce, modify, or distribute any elements of the Service (including software code and design) without the prior written consent of the Provider.

8.1. Amendment of Terms

The Provider may unilaterally amend these Terms by notifying Users no later than 30 (thirty) calendar days before the amendments take effect by publishing the updated Terms at www.qoo.qa.

8.2. Continued Use

If the User continues to use the Service after the updated Terms come into effect, this constitutes acceptance of the new terms. If the User disagrees with the amendments, the User must cease using the Service and notify the Provider.

9.1. These Terms constitute an integral part of the Agreement and are governed by the laws of the United Arab Emirates and the regulations of the Dubai International Financial Centre (DIFC).

9.2. All disputes and disagreements arising from these Terms shall be resolved in accordance with the Agreement and the applicable laws of the UAE/DIFC.

9.3. The invalidity of any provision of these Terms shall not affect the validity of the Terms as a whole.

9.4. The Service administration (Provider) recommends that Users regularly review the current version of the Terms at www.qoo.qa to stay informed of any changes.